Live Command Centre
Crown Beverages Kampala · 34 riders · Real-time last mile visibility
🚨 Rider Hamza Ssali has not confirmed delivery at Ntinda Supermarket after 2.4 hours. Phone not responding. Last GPS: Ntinda roundabout. Investigation triggered.
Deliveries Today
142
↑ 18% vs yesterday
In Transit Now
38
Across 18 active riders
Delayed (>2hr)
4
2 unresponsive
Cash Variance
UGX 84K
3 riders pending reconcile
Live Rider Map — Kampala
● 21 LiveOn route
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Live Delivery Feed
Today's Rider Leaderboard
| Rider | Vehicle | Delivered | Cash Collected | Avg Time | Success Rate | Status |
|---|
Riders
All 34 registered delivery riders
All Deliveries
Today's full delivery log with proof of delivery
180 deliveries today
| ID | Outlet | Rider | Items | Cash Due | Cash Got | Proof | Status |
|---|
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📦 Delivery Details
Total Cash Due
UGX 280,000
ℹ Rider receives a WhatsApp message with outlet name, location pin, items, and cash to collect. On arrival they send a photo. On delivery they type a 4-digit confirmation code from the retailer.
📱 Rider WhatsApp Preview
FROM: DeliverUG System
🛵 NEW DELIVERY JOB
Outlet: Mama Nalongo Shop
Location: Ntinda, near Shell 📍
Items: 10x Pepsi 500ml
Cash to collect: UGX 280,000
On arrival: Reply ARRIVED
On delivery: Send photo + ask retailer for code
Retailer code: 7842
Job ID: DUG-2025-0847
Retailer gets this SMS:
DeliverUG: Your Pepsi delivery is on the way.
Rider: Hamza Ssali · 0772-XXX-XXX
When delivered, give rider code: 7842
This confirms you received the goods.
Rider: Hamza Ssali · 0772-XXX-XXX
When delivered, give rider code: 7842
This confirms you received the goods.
Rider Performance
Weekly performance metrics — pay bonuses based on data, not favouritism
Best Delivery Rate
98.4%
Grace Nakazzi · Van
Avg Deliveries/Day
14.2
Per rider this week
Cash Variance Total
UGX 240K
Across all riders this week
Weekly Rider Scorecard
| Rider | Type | Deliveries | Success % | Avg Time | Cash Acc. | Customer Score | Rating |
|---|---|---|---|---|---|---|---|
| Grace Nakazzi | Van | 89 | 98.4% | 47 min | 100% | 4.9/5 | ⭐ Top Rider |
| Moses Okello | Boda | 112 | 96.2% | 38 min | 99.1% | 4.7/5 | High |
| Patrick Tendo | Boda | 98 | 94.8% | 42 min | 97.4% | 4.5/5 | Good |
| Hamza Ssali | Boda | 74 | 88.1% | 64 min | 91.2% | 3.8/5 | Monitor |
| Esther Auma | Boda | 67 | 85.6% | 71 min | 88.9% | 3.6/5 | Monitor |
Route Intelligence
Which routes are fastest, which outlets order most, which areas have highest cash risk
Top Outlets by Volume
| Outlet | Area | Orders/Week | Avg Value | Payment |
|---|---|---|---|---|
| Mega Supermarket | Ntinda | 12 | UGX 840K | MoMo |
| City Café | Nakasero | 9 | UGX 620K | Cash |
| Quick Stop | Bugolobi | 8 | UGX 580K | MoMo |
| Katale Kiosk | Bwaise | 15 | UGX 210K | Cash |
| Rubaga Wholesale | Rubaga | 6 | UGX 1.24M | Credit |
Route Efficiency by Zone
Ntinda / Naguru94% on time
Nakasero / CBD91% on time
Nansana / Wakiso78% on time
Rubaga / Lungujja74% on time
Bwaise / Kawempe61% on time
Delivery Alerts
Active issues requiring management attention